Effective Date: 16-7-2026

Thank you for shopping with Artbolo. We are committed to delivering your crafting supplies safely and promptly.

Order Processing

• Orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

• During festivals or promotional sales, processing may take slightly longer.

Delivery Time

Estimated delivery timelines:

• Metro Cities: 2–10 Business Days

• Other Cities: 4–15 Business Days

• Remote Locations: 5–20 Business Days

Delivery times are estimates and may vary due to courier operations, weather conditions, or unforeseen circumstances.

Shipping Charges

Shipping charges are calculated during checkout based on:

• Delivery location

• Package weight

• Courier service

Free shipping offers, if available, will be displayed during checkout.

Order Tracking

After dispatch, customers will receive a tracking number via email to monitor their shipment.

Delivery Issues

If your order is damaged, or incomplete, please contact us within 48 hours of delivery with unboxing videos of the package and products.

Incorrect Address

Customers are responsible for providing accurate shipping details. Artbolo is not liable for delays or additional charges resulting from incorrect addresses or contact information.